Pollards

4.9 152 reviews 10:00 AM - 5:30 PM 627 Ecclesall Rd, Sharrow, Sheffield S11 8PT, United Kingdom

Discover this place

Located on Ecclesall Road in Sheffield, Pollards is a revered tea and coffee merchant celebrated for its extensive selection and exceptional service. Customers like Sam Bleaden delight in the shop's wonderful variety of teas, complemented by the expert knowledge of the staff who are passionate about their offerings. The experience here goes beyond mere transactions; Andra Raju notes that the fresh coffee roasted on-site possesses distinctive flavor profiles, and the owner often remembers regulars' preferences, adding a personal touch to each visit.

Many long-time loyalists, such as Andrew Overton, recount their dedication to Pollards, illustrating their commitment to quality with home delivery options that ensure patrons receive freshly sealed teas within 48 hours. The blend of quality products, reasonable prices, and a welcoming atmosphere makes Pollards more than just a shop; it's a community hub for tea and coffee aficionados. With reviews praising its excellent customer service and a comprehensive array of choices, Pollards stands out as a must-visit destination for anyone in Sheffield looking to explore their love for tea and coffee.

Photos

Amenities & More

Service options

Delivery
Onsite services

Note: Amenity details are aggregated from verified visits, the venue's website and Google. They may change without notice. We recommend confirming key details (pet policy, accessibility, reservations) directly with Pollards before visiting.

Reviews for Pollards

4.9

152 reviews

100%

Review highlights

Based on 152 reviews

Pollards is widely recognized for its extensive selection of high-quality teas and freshly roasted coffees, making it a favored destination for both casual drinkers and connoisseurs. Customers consistently highlight the knowledgeable and friendly staff, who contribute to an inviting and personalized shopping experience. The brand's thoughtful approach to customer service, including recognizing regulars and offering convenient online ordering with timely delivery, adds to its appeal. Additionally, Pollards is appreciated for maintaining competitive pricing and providing expert coffee grinding services. Overall, the shop is praised as a reliable and well-established fixture in Sheffield’s tea and coffee scene, valued for its variety, expertise, and customer-centric practices.

Sam Bleaden

Jul 11, 2025

This is truly a gem of the city. I will always travel out of my way to swing past to buy tea. Wonderful selection and knowledgeable staff. Thanks again!

Andra Raju

Jul 04, 2025

So happy to find freshly roasted coffee in Sheffield. Really great choice of coffees with different flavour notes, acidity levels etc. And if you are a regular...the owner will know your usual order by heart :)

Andrew Overton

Jun 17, 2025

Used to travel through from Doncaster to buy my tea from the shop in the city centre, then again when it moved, and again up on Eccleshall Road. Must have been a customer for getting on 30 years now. To save the faff I decided to try ordering on the website for home delivery - you only need to order a modest amount to get free delivery. Order arrived within 48 hours, sealed in 'stay fresh' bags. So whether you visit the shop or buy online it's the same high quality loose tea, great choice, good prices and great service. Support a Yorkshire family business.

Tomila Ru

Jun 16, 2025

Best coffee roastery in sheffield! Great selection of coffee beans and teas,they grind coffee for you as well. Amazing staff and great prices too!

F J

May 20, 2025

The one place for all your coffee & tea needs, extensive variety & great customer service

Izzy Jane

May 07, 2025

I got an aeropress for my birthday and I wanted to find somewhere local to support rather than buy my coffee from a supermarket. I am so glad I found Pollard's. The coffee is delicious and so far my favourites are Puccini and Burundi. Ethiopian Mocha is up there too! Excellent quality and value for money. I would definitely recommend Pollard's.

Peter Ellinger

Apr 24, 2025

Sheffield's premier tea and coffee vendor. First class choice, quality and service. Saved by the owners from the council's destruction of the town centre by the owners and brought to Ecclesall Road. A very good idea since you can no longer park any in the centre nor get on a bus that goes anywhere sensible down there. Thank you for preserving a cultural icon of the town.

Geoff Collins

Apr 16, 2025

Lovely shop, popped in today for the first time. As a fan of coffee and wanting to try as many different varieties as possible I popped in. Very knowledgeable staff, listened to other brands I like and made some great suggestions. My car smelt amazing driving home and I'm looking forward to trying my batch. ALSO they will measure out a 125g bag for you so you can sample at home. Will be returning in the near future.